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Service & Maintenance and Remote Site Monitoring
Service & Maintenance:
We offer service and maintenance contracts with all our renewable installations. As a company we have total confidence in our systems, but we also realise that continued on-going support for the whole life of the product is as important as the initial design, installation and commissioning.
For this reason, our fully trained engineers, located throughout the UK and Ireland, carry out response maintenance and servicing contracts and we also operate tele support for diagnosing faults and responding to customer technical queries.
For queries regarding service and maintenance for your renewable energy installation, contact our Maintenance Department on:
+44 (0)28 43770700 or via email at maintenance@alternativeheat.co.uk
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Remote site monitoring gives you complete visibility and control of your building’s energy data 24/7, in real time. With this package we can monitor all the ongoings of your system, including: total heat load, energy consumption, system faults, sensor details, fuel store levels and boiler / heat pump operations.
Our MinuteView remote access software is very flexible and user friendly and is optimised for use on Tablets and smartphones. For more information, contact our Maintenance Department.
