SERVICE AND MAINTENANCE

SERVICE & MAINTENANCE CONTRACTS

We offer service and maintenance contracts with all of our installations. As a company we have total confidence in our systems, but we also realise that continued on-going support for the whole life of the product is as important as the initial design, installation and commissioning.

For this reason our fully trained engineers carry out response maintenance and service contracts and we also operate telesales support for diagnosing faults and answering customers queries.

For enquiries regarding service and maintenance, contact our Maintenance Department on:

+44 (0) 28 437 70700 or via email at maintenance@alternativeheat.co.uk



REMOTE SITE MONITORING

Remote site monitoring gives you complete visibility and control of your buildings energy data 24/7 in real time. With this package we can monitor all the ongoings of your system, including: Total Heat Load, Energy Consumption, System Faults, Sensor Details, Fuel Store Levels and boiler operations.

Our MinuteView remote access software is very flexible and user friendly and is optimised for use on Tablets and SmartPhones.

Remote Site Monitoring Case Study for the Highland Council: Download